Do What You Say You are Going to Do

Written by Jenifer Gifford on .

I have had the recent displeasure of listening to my consignors complain about some other sales. Their complaint always seems to boil down to the same problem... the sale organizer says one thing and then does something else. The 2 biggest complaints are 1. Checks and 2. Pick up.

Your sole job is to keep your consignors happy. Without them, you have no inventory, no shoppers, no volunteers and no sale. When you make a commitment to them, you had better honor it. Last season one of my consignors waited over 4 months to get her check from another sale. Each time the sale organizer would email her some kind of excuse as to why the consignor hadn't received her check. This season, there seems to be more of the same with other sales... more of my consignors are chattering about a different sale, and the fact that none of them have received their checks that are beyond over due. When it comes to checks, you need to release them when you say you are going to release them. If you are late on sending your checks out, you need to communicate with your consignors.

The second biggest complaint we hear about is pick up. Consignors were told one thing about pick up, but the sale ran short on volunteers, so the sort was not done in time or was not done at all. As a sale organizer, if you tell them everything will be ready at pick up, it needs to be ready at pick up. Find a way to make it happen.

Mistake happen, and issues arise, but you have made a contract with your consignors. You are obligated to do what you say, when you say you are going to do it. One thing I know, if this sale people are talking about is shown to have released checks after they said they would, I know of a bunch of consignors who won't be back. And that's a shame. There is no reason to purposely set yourself back when you are trying to get ahead.

Paying for College

Written by Jenifer Gifford on .

I have to say it's time for a rant. I was listening to Dave Ramsey the other day and he was talking about a story in the Huffington Post. The story is about how young college aged ladies are selling themselves in order to put themselves through school. Hot on the heels of that story, was this next story in The Scotsman. The story in the Scotsman is about how debt-hit students are urged to sell their kidneys to pay for college.

Really? I don't even know where to start, but urging people to sell their body parts and their bodies for sex just to pay for school? It's so obscene I can't even begin to express my disgust on this subject. However, for those of you with common sense, let's talk about how reselling can help you pay for college.

I've been tracking several families this season who, for various reasons have taken to reselling to supplement their incomes. One of these ladies is already at $12,600 in sales after selling at just 3 consignment sales. Now of course, she has to spend her weekend searching for her treasures, prices them and then takes them to the sale... but look at the other options... selling your body? How do you live with yourself? And all in the name of getting your education?

If you want to make money for college, please don't search the web for a "sugar daddy". Instead think about other legitimate options like shopping for resale. I promise, it may be a little more work, but you won't be compromising your morals or your safety when you finance your education through reselling at children's consignment sales.

Full of Grace

Written by Jenifer Gifford on .

There have been so many things going on this week, I am having a hard time choosing just one thing to write about! The sales are in full swing and my sales have been calling and texting in everything that has been going on with their sales.

But I think this was my favorite thing this week, so I am going to share with you something that happened at one of my sales. I love it. I really do. This morning I got a call from one of  my sale organizers who wanted to let me know that there was a new sale in town. Of course, I already sort of had a heads up because they came to my sale and one of my Boot Campers overheard them talking.

So anyway, this sale organizer called me to say that this other sale had "papered" her parking lot with their fliers. She found out because one of my lead volunteers had brought in some of the fliers that had been left in the parking lot. Yes, that's right, my lead volunteers shop, sell and volunteer at other sales, I know, you are probably shocked. My big hearted sale organizer went and put the fliers up at her register for customers to pick up.

Not too much later, the mother of the "other sale" came to check out and sheepishly asked "where did you get those?" And she said, "they were left in the parking lot. I figure if there are more sales, more people will be educated in our area, and our community will grow. So why not put them up here for people to pick them up?"

Needless to say, I am very proud of my sale organizer  for taking the high road. Many sale organizers don't do that. They get angry, start trashing their competition and act all ugly. Take the high road, take the low road, it doesn't matter to me, but this sale will flourish because she cares about her customers and the community, rather than her bottom line.

Kudos to you M! Proud of you girl!

Finishing Strong

Written by Jenifer Gifford on .

As you may or may not know I am training for my first 1/2 marathon in September. It's not something I am looking forward to. It is not something I enjoy practicing for. But I am going to do it because I said I was going to do it. I am going to finish even if I have to limp across the finish line.

I don't understand why people like to participate in these types of competitions. It doesn't interest me in the least. How can there be so many people that are so crazy about running? I think they are a special breed of people. But then I got to thinking. Sale organizers are a special breed of people in their own right. Lots of people think they can host a sale, but not everyone can.

It's kind of like me and this 1/2 marathon. I thought I could do it... and after laying in bed all weekend from my 8.5 mile walk (was supposed to be 9 miles, but I couldn't finish it) I have come to the realization that I am going to have to adjust my training schedule, my attitude and most importantly my desire to complete the race if I want to finish strong.

I am a strong starter. I am all about getting out there, I have a can do attitude, and all the right gear. But at 4 miles (every week) my toes start cramping. I limp along until mile 6. By mile 7 my attitude sucks, I question why I ever agreed to do this and start emphatically telling my friends I will NEVER do this again and don't ever ask me!

I bought all the right gear, had my new expensive shoes fitted and bought the $10 sweat wicking socks (really... I paid $10 for a single pair of socks. I must have lost my mind) ... a couple of pairs of compression shorts and sweat wicking shirts. I have the training schedules, the new gym membership and the support of my fellow 1/2 marathon team I am training with. But there is one thing that is the problem. And that problem is me. It's not the blisters on my feet, it's not the cramping in my toes, it's not the aching of my hips. The problem is me and my attitude.

For people who love to run, 1/2 marathons are as easy as breathing. But for the rest of us, 1/2 marathons are hard, hard work if we want to survive the training, yet alone the race. So how am I going to survive the 1/2 marathon?

I have now gotten a glimpse of what it is going to take to complete the training. Next weekend we have our 10 mile practice. Today begins a new attitude. More time in the gym. Increased intensity and focus. Now I know what I need to do. I am going to be focusing every free moment I have to become the best 1/2 marathon racer I can be. No more complaining, no more bad attitude, no more blaming anything but my own desire to get this done.

I am going to complete this and I am going to finish strong. It's time to get my butt in gear and make this happen. And not just make it happen, but do it with as much energy and excitement as I approach my sale with. I have all the knowledge, and know what it takes, so now it's my turn to get my attitude in gear.

1/2 marathon... here I come!

Copyright Jenifer Gifford 2012. All Rights Reserved.