Once your Public Sale hours are over, do you mentally check out? I know I do, that's why one of my lead volunteers runs the sort for me. I just can't do one more thing. My brain is fried. Regardless of my mental state, the sort still has to be completed, and it needs to be completed accurately and on time.
Now, I know when you are dealing with people, there is always going to be human error. Everyone is tired after a long week. However, it only takes a few more minutes to double check piles to help insure accuracy. One lady emailed me and said there were 50 items in her pile that were not hers. FIFTY! There is no excuse for that. Imagine how angry you would be if 50 of your items didn't make it home, you thought they sold and were expecting to get paid for them! Mistakes happen, but it shouldn't be on that kind of scale. I can understand a misplaced item or two, but there is no reason someone should pick up 50 items that belonged to someone else.
Another email said that there were 10 items in her pile that didn't belong to her, but they were from 5 different consignors! That's inexcusable. There is no reason this should be happening at your sort. I know you're tired, but...
You have got to double check your sort. Its the difference between consignors returning to your sale an not returning. Since your inventory is dependent upon them, do your best to make sure that you are doing everything you can to ensure their unsold merchandise is returned to them.
For more information on starting a sale or how to work the sort, visit http://www.consignamania.com